Program Offerings
Corporate and Executive Communications
Fractional Communications Leadership
Embedded or interim communications leadership during times of change or growth, helping guide strategy, build team capabilities, and drive key initiatives forward.
Communications Strategy & Messaging Development
From executive messaging to integrated communications strategies and plans, I help craft clear, purposeful communications aligned to business goals and target audiences.
Crisis and Change Management Communications
Cross-functional communications frameworks and for crisis and issues management. navigating sensitive issues, leadership transitions, M&A, and company-wide organization and transformation.
Public and Analyst Relations
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Strategies and plans for public relations and media relations
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Thought leadership content development
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Management of financial and industry analyst relations including quarterly announcements, Gartner Magic Quadrants, Forrester Waves
Employee Communication and Engagement
Employee Communications
Strategy and execution plan for on-going cadence of company-wide communications that supports business objectives
Employee Meetings and Events
From agenda and topics to focused content to executive presentations, everything that makes for an engaging experience live or remote
Employee Surveys and Development Plans
Get a pulse on where your employee satisfaction and engagement stand and development of plans to address areas that need improvement
HR Communications
Communication around people team initiatives such as Learning & Development, Benefits and Open Enrollment and Total Rewards, Recruiting and Employer Brand, Career Development
Voice of Customer/
Customer Advocacy
Customer Advocacy Programs
Develop new reference programs from scratch or evolve existing programs. Go beyond the few overused references and create a pipeline of customer advocates that the entire organization can benefit from, including upselling and cross selling
Customer Story Telling
Development of customer stories, case studies and videos
Customer Advisory Boards
Development/management/overseeing of customer advisory boards, councils and design partner, early adopter programs
Customer Communications
Targeted customer, partner, sales and field communications
Customer Reviews
Management of customer review programs such as G2 Crowd, Trust Pilot, Gartner Peer Insights, etc.
Customer Surveys/NPS Projects
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Development of customer surveys and action plans from findings in partnership with customer success organizations
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Customer interviews
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Identification of customer advocates from surveys and NPS scores and plans for how to best utilize them across the business